Frequently Asked Questions
Everything you need to know about shopping with Zone Clothing
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the package back at our warehouse.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also track your order status directly through your account dashboard on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the product description for specific fit notes.
Are your materials sustainably sourced?
Zone Clothing is committed to ethical manufacturing. We prioritize organic cotton and recycled polyester in our collections and partner exclusively with factories that meet fair labor standards.